Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2022-01-07 Person 5 5 0

Very good considering we are very stretched, overall very happy

other leg is flaring up again we said we will do a CHC funding review and havenot done it so far

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2022-01-06 Person 5 5 0

Everyone are very kind and helpful

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Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2022-01-06 Person 5 5 0

My husband ([name removed]) was seen at Beechcroft on 4th January. A very good and informative consultation which was very much appreciated.

Everything was fine

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2022-01-06 Person 4 5 0

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Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2022-01-06 Person 5 5 0

As always the nurse obviously new what she was talking about and was very keen to help me improve my current problems. Excellent service at a good location, Great Holland’s in Bracknell

Nothing I can think of.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2022-01-06 Person 5 5 0

Very professional, helpful and kind throughout

Nothing as all was perfect

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2022-01-05 Person 4 5 0

I was happy with my lady who looked after me well, considerate.

Nothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2022-01-05 Person 5 5 0

Superb service

Nothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2022-01-05 Person 5 5 0

Nothing is too much trouble for the staff at Hazelwoood, very caring and supportive

Nothing at all

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2022-01-04 Person 5 5 0

Since attending a mainstream Language Resource Unit that commissions therapy services from Berkshire Healthcare my son has received a very good quality of therapy from [name removed], the Speech and Language Therapist. [name removed] is approachable and takes a genuine interest in my son. She communicates his progress well and I always feel comfortable and listened to when discussing his strengths and difficulties with her and she gives an excellent level of insight into his development. She has worked with him weekly for nearly a year now and I feel like she really understands him and his needs, is thorough, gives good advice, and liases well with his class teachers and support staff. I can see an improvement in my son’s speech and language skills and I feel very lucky that [name removed] is such an integral part of my son’s therapy. We couldn’t have asked for a better SLT. Also credit to [name removed], who has only ever been involved in a managerial role rather than direct therapy with my son, but has nonetheless given very helpful, detailed and thoughtful advice to me as a parent.

Whilst [name removed] is a brilliant SLT and I am very happy with her services, prior to attending a mainstream unit, the assessment, input and advice my son received from the other Speech and Language Therapists in clinic was regrettably not good. Therapy sessions were sparsely recommended and sometimes seemed rushed, advice was very basic and general, there was minimal to no liaison with other professionals working with my son, and there was a serious and concerning lack of continuity of care which prevented any one therapist from truly grasping my son’s abilities and allowed him to be deprived of the support he needed - rarely did my son ever see the same therapist twice and never did they know what to do with a child who was entitled to their services but not attending a school that was already commissioning them.